What Exactly is Dynamics 365 F&SCM and BigCommerce?
Two platforms, connected, here's what each one brings to the table.
Dynamics 365 F&SCM
Strabo is a Microsoft Partner and has many years experience working in the Dynamics 365 F&SCM platform. Dynamics 365 (or D365) is an intelligent suite of business applications that deliver better operational performance and exceptional customer experiences, helping businesses become more agile, reduce complexity, and save money.
Microsoft’s goal is to simplify the process of deploying all the functionality you need within an ERP system and get you back to doing what you do best: driving your business forward. Microsoft’s deep integration with PowerBI and PowerPlatform makes it easier than ever for you to access the data you need where you need it, for making informed decisions and growing customer satisfaction.
BigCommerce
Strabo is a full service partner of BigCommerce which is one of the most advanced and progressive cloud based eCommerce platforms. BigCommerce provides enterprise functionality with ease of access to its architecture and application system. The BigCommerce platform is equipped with a robust API toolset. Sellers can easily view their complete product catalogs quickly and accurately. BigCommerce is scalable and can support a large number of SKUs.
The platform has a mobile-first focus and allows for a smooth mobile experience as well as checkout. With advanced fraud protection you can be confident that BigCommerce provides you with a world class shopping experience.
BigCommerce’s strengths are in the B2B space as well as the B2C space. The strong functionality in B2B makes it easy to deal with complex pricing, whether you’re dealing with wholesaler pricing, MAP pricing or jobber pricing. BigCommerce provides multi-store front solutions for various brands and various user experiences as needed. BigCommerce’s “Buy online, pickup in store” functionality gives the customer even more flexibility to purchase online and pick up in store.
Built different, on purpose.
We understand both platforms
Strabo's connector was built by a company that knows how to implement both BigCommerce and D365 F&SCM. This isn't a generic data mapper, we understand how data should move in both systems and built this integration to fit.
Built directly into D365 F&SCM
Our connector is integrated directly into Dynamics 365 F&SCM for a smooth user experience. Connecting BigCommerce to D365 F&SCM is no longer a learning curve.
Orders
- Webhook-triggered import on configurable status changes
- Full coupon, discount, and gift card support
- Tax override, cancellation, deletion, and bulk cancellation of aged open orders
- Short-ship handling with configurable policy
- Guest and registered customer differentiation with automatic order confirmation
Shipping & Warehousing
Configurable shipment status updates flow from D365 to BigCommerce, with tracking numbers included at each stage, from release and pick list through packing slip and final ship confirmation.
- Partial and full shipment notifications
- Basic and advanced warehouse management
Returns & Refunds
Return orders are created directly from BigCommerce refund events and settled in D365, with status updates flowing back to BigCommerce throughout the process.
- Item returns and cash-only credit returns
- Tax override and journal posting on return orders
- Refund reconciliation to the original payment method
Pricing
- Trade agreements synced to BigCommerce price lists
- Item, customer, and channel-level price lists
- Customer and customer-group specific pricing
- Parent-company pricing routed to subsidiaries
- Multiple currencies, tier pricing, and bulk pricing
- Variant-level pricing with unit-of-measure conversion
Payments
Payment journals are created at order import and settled against invoices at invoicing, with de-duplication built in to prevent double-posting across all supported payment types.
- Credit card capture at invoice post
- 11+ BigCommerce payment types supported
- Inbound payment sync via poll-based batch
Invoicing
- Push D365 invoices to the BigCommerce B2B portal
- Multiple invoices per order supported
- Credit memo handling and prepayment invoice support
- Invoice reconciliation report
- Channel-aware routing to the correct storefront
Credit Management
A real-time credit check runs before every order is created, evaluating over-limit and past-due AR positions with full parent/child invoice account awareness. Open credit balances sync to BigCommerce nightly.
Customers
- Consolidate, map by group, or create per customer
- B2B and B2C, person and organization account types
- B2B company hierarchy sync with preview UI
- Invoice-account routing for bill-to accounts
- Per-customer setup for multi-store and customer group mapping
Inventory
Automated batch sync from D365 to BigCommerce runs on a configurable schedule, with a real-time lookup endpoint available for on-demand accuracy.
- Multiple warehouses and inventory status types
- Variant-level tracking per dimension combination
- Per-instance sync for multi-store deployments
Event Logging & Monitoring
Every integration event is logged directly inside D365 with direction, status, and linked reference IDs for both BigCommerce and D365.
- Jump directly from any log entry to the related sales order
- Failed-event replay without reprocessing successes
- Role-based security with pre-built duties and privileges
- Automated log retention and cleanup batch job
Simple, transparent pricing.
See it in action.
See BigCommerce orders flow into D365
We'll walk through how orders, customers, and inventory move between BigCommerce and Dynamics 365 F&SCM in real time.
Talk to a D365 specialist
No sales script, you'll be talking directly with someone who implements Dynamics 365 F&SCM.
Pick a time that works
Book directly on our calendar, no back-and-forth emails required.
No pressure, no pitch
Come with questions. Leave with clarity on whether the BigCommerce Connector fits your setup.
Your Partner for Smarter ERP & Web Solutions
At Strabo Partners, we simplify complex business systems so your operations run smoothly and your customers stay happy.
Select a challenge from the options below to see how the Strabo BigCommerce Connector solves it.
Common questions.
Everything you need to know about the Strabo BigCommerce Connector. Need more help? Call us at (720) 408-4254 or contact us today.
- Coupons mapped to charges in Dynamics
- Line-level discounts applied directly to sales order lines
- Mixed scenarios with both charges and discounts
- Consolidating all eCommerce customers into one D365 customer
- Mapping BigCommerce customer groups to specific D365 customers
- Creating one D365 customer record per BigCommerce customer
*Note: enabling these services requires development work on the BigCommerce side.
Discover Strabo BigCommerce Connector on Microsoft AppSource
Explore Strabo's Microsoft Dynamics 365 Finance & Supply Chain add-on solutions on Microsoft AppSource. As a Microsoft Partner, Strabo builds ISV solutions designed to connect BigCommerce and D365 F&SCM with orders, inventory, customers, and pricing synced natively, all without extra servers or middleware.
Guidance on BigCommerce & Dynamics 365
Practical takes on syncing orders, inventory, and customers between BigCommerce and D365 F&SCM.
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