Strabo Partners' Connector for BigCommerce to Dynamics 365 F&SCM

Strabo Partners' Connector for BigCommerce to Dynamics 365 F&SCM

Dynamics 365 F&SCM has multiple offerings for customers big and small. Pairing D365 F&SCM with BigCommerce gives you the flexibility to grow and scale your business. Whether you are selling B2B, B2C, or both, these tools give you the power and flexibility to handle your order management and eCommerce strategy in efficient ways.

Strabo Partners developed a product to create a seamless connection from Dynamics 365 F&SCM to BigCommerce. This is the Strabo BigCommerce Connector (SBC), which can be found on:

What Exactly is D365 F&SCM and BigCommerce?

D365 F&SCM

Strabo is a Microsoft Partner and has many years experience working in the D365 F&SCM platform. Dynamics 365 (or D365) is an intelligent suite of business applications that deliver better operational performance and exceptional customer experiences, helping businesses become more agile, reduce complexity, and save money.

Microsoft’s goal is to simplify the process of deploying all the functionality you need within an ERP system and get you back to doing what you do best: driving your business forward. Microsoft’s deep integration with PowerBI and PowerPlatform makes it easier than ever for you to access the data you need where you need it, for making informed decisions and growing customer satisfaction.

BigCommerce

Strabo is a full service partner of BigCommerce which is one of the most advanced and progressive cloud based eCommerce platforms. BigCommerce provides enterprise functionality with ease of access to its architecture and application system. The BigCommerce platform is equipped with a robust API toolset. Sellers can easily view their complete product catalogs quickly and accurately. BigCommerce is scalable and can support a large number of SKUs.

The platform has a mobile-first focus and allows for a smooth mobile experience as well as checkout. With advanced fraud protection you can be confident that BigCommerce provides you with a world class shopping experience.

BigCommerce’s strengths are in the B2B space as well as the B2C space. The strong functionality in B2B makes it easy to deal with complex pricing, whether you’re dealing with wholesaler pricing, MAP pricing or jobber pricing. BigCommerce provides multi-store front solutions for various brands and various user experiences as needed. BigCommerce’s “Buy online, pickup in store” functionality gives the customer even more flexibility to purchase online and pick up in store. For B2B businesses selling CORE products, BigCommerce provides CORE back workflows for capturing and collecting CORE fees.

Challenges We Solve for BigCommerce + D365 Integration

Challenge 1: Manual Data Entry and Duplication

The Problem: Teams often waste hours re-entering orders, customers, and inventory between systems — introducing errors and inefficiencies.

The Solution: Our connector automates all key data syncs between BigCommerce and Dynamics 365 F&SCM, eliminating double entry and ensuring data accuracy.

Challenge 2: High Custom Integration Costs

The Problem: Custom integrations are expensive to build and require constant maintenance with every platform update.

The Solution: Strabo’s connector is a packaged solution built specifically for BigCommerce and D365 — reducing development overhead and long-term support costs.

Challenge 3: Inventory and Order Sync Lag

The Problem: Inventory and order status updates can lag between platforms, leading to overselling or inaccurate order information.

The Solution: Automatic or scheduled syncing keeps stock levels, order statuses, and pricing always in sync between BigCommerce and D365.

Challenge 4: Disconnected Systems Limit Visibility

The Problem: When eCommerce and ERP systems don’t communicate, it’s difficult to track customer activity, sales performance, or fulfillment status.

The Solution: Our connector creates a unified, automatic data flow, so all critical eCommerce and ERP information is accessible within D365.

Challenge 5: Delayed Cash Flow and Accounting Errors

The Problem: Inconsistent or delayed data can disrupt billing, reporting, and financial operations.

The Solution: By syncing orders and payments automatically, the connector ensures accurate, timely financial data within D365 — accelerating invoicing and improving cash flow.

Challenge 6: Scaling eCommerce Operations

The Problem: As your eCommerce business grows, manual processes and fragile systems become bottlenecks.

The Solution: Our connector is built to scale with you — handling high volumes of orders and data reliably, so your team can focus on growing the business.

What makes Strabo's Connector stand out?

We Understand Both D365 F&SCM & BigCommerce

Strabo's connector was built by a company that knows how to implement both BigCommerce and D365 Finance & Supply Chain. This integration isn't some generic data mapper; we understand the details of how the data should move in both systems and built this integration to fit.

Built Directly into Dynamics 365 F&SCM

Our Connector is integrated directly into Dynamics 365 F&SCM for a smooth user experience. Connecting BigCommerce to Dynamics 365 F&SCM is no longer a learning curve.

Data Synchronization

The connector makes sure that your BigCommerce data is automatically synced with your Dynamics 365 F&SCM data. Orders, products, stock, and customer details are all part of the sync. You can set this to run every few minutes, every hour, every day - whatever works best for you.

Automated Shipment Notifications

With the connector in place, you’ll get D365-to-BigCommerce shipment notifications, as well as partial shipment notifications.

Robust Event Logging

View your integration events right in Dynamics 365 with the option to jump directly from order log to sales order.

Automatic Payment Capture and Settlement

Optional creation of payment records in D365 for transactions originating from BigCommerce.
Automatic settlement of payments against corresponding invoices in D365.

Customer Integration Options

Consolidates all BigCommerce customers into a single customer record within D365, if desired.
Maps specific customer groups from BigCommerce to corresponding customer accounts in D365.
Automatically creates individual D365 customer records for each BigCommerce customer when granular tracking is required.

Order Integration

Configurable order import triggered by status changes in BigCommerce.
Processes BigCommerce coupons and special pricing seamlessly into D365.
Supports configuration of discounts and additional charges within D365.
Enables order cancellation and deletion directly from BigCommerce.
Overrides D365 tax calculations with tax data provided by BigCommerce.
Includes full support for BigCommerce gift cards during order processing.

Shipping & Warehousing

Configurable shipment status and tracking updates sent from D365 to BigCommerce.
Supports both basic and advanced warehouse management features in D365.

Inventory Management

Automated, batch job-based inventory synchronization from D365 to BigCommerce.
Supports inventory management across multiple warehouses and inventory status types.

Pricing

Supports B2B customer group-specific pricing for tailored eCommerce experiences.
Enables configuration of trade agreements in D365 to synchronize pricing with BigCommerce.
Full support for product variants, including size, color, and other attributes.
Allows customer group-specific price lists to reflect negotiated or tiered pricing structures.

Returns

Creates return orders in D365 based on return requests from BigCommerce.
Sends return status updates from D365 back to BigCommerce for better visibility.

FAQ

Need Help?

If you have an issue or question that requires immediate assistance give us a call at (720)408-4254 or contact us today.

How much does the Connector cost?

Upfront Fee: $3000

Recurring Fee: $3000/yr.

Is this compatible with BigCommerce's multi-store front?

Yes!

How do I connect my D365 F&SCM and BigCommerce instances
using the Strabo Connector?

The Strabo team will work with you to get data flowing between your two instances. You are not left alone to figure it out on your own.

Do I need to learn another piece of technology?

You absolutely do not! Strabo's connector is built directly into D365 F&SCM so there is no learning curve.

Strabo's BigCommerce Insights Corner

Exciting New Updates for the BigCommerce Connector to Dynamics 365 F&SCM

We’re thrilled to announce a series of powerful updates to our BigCommerce Connector for Dynamics 365 Finance and Supply Chain Management (F&SCM). These enhancements are designed to streamline your e-commerce operations, improve efficiency, and provide a seamless integration experience.

Streamline Your eCommerce with Strabo Partners’ BigCommerce Connector for Dynamics 365 F&SCM

Businesses need efficient and seamless integration between their eCommerce platforms and ERP systems. Strabo Partners has developed an innovative solution to bridge this gap with their BigCommerce Connector for Dynamics 365 Finance & Supply Chain Management (F&SCM).

Strabo BigCommerce Connector Released

The Strabo BigCommerce Connector is built to directly integrate BigCommerce into Dynamics 365 Finance and Supply Chain. SBC removes the need for cumbersome middleware and clunky mapping exercises. With a connector fully integrated into Dynamics 365, users no longer need to learn yet another piece of software just to connect their eCommerce platform to their ERP.