BigCommerce 2026 Pricing Updates: What You Need to Know

May 26, 2026
By: Tiffany Hindman

Summary: BigCommerce is updating its 2026 pricing and plans to better align with business growth, sales volume, and payment setups while keeping the platform’s core capabilities unchanged.

BigCommerce is rolling out updates to its plans and pricing starting June 1. These updates are focused on better aligning pricing with how businesses grow, operate, and scale on the platform.

Here's a clear, straightforward breakdown of what's changing.

What's Changing

Updated Plan Structure

BigCommerce is refreshing its plan structure to better reflect different stages of growth:

  • Standard → Core
  • Plus → Growth
  • Pro → Scale
  • Enterprise → Performance

For many merchants, this will simply be a rename of their current plan. Others may move to a plan that more closely matches their current scale.

Adjusted Revenue Thresholds

BigCommerce plans are based on trailing 12-month sales volume, which determines when a business moves to the next plan.

As part of this update, thresholds are being adjusted so that plan levels better align with how businesses grow over time.

Changes to Payment Handling

BigCommerce continues to support 20+ embedded payment providers, which do not incur additional platform fees.

For some self-service plans using other payment providers, an Open Payment Provider fee may apply.

Important: For many merchants, this fee will not apply at all depending on their setup.

More Flexible Plan Management

BigCommerce is making it easier for merchants to manage their plans directly within their account, giving businesses more flexibility as they grow and evolve.

What This Means

At a high level, these changes bring pricing closer to how a business actually operates. Instead of relying only on a flat plan structure, pricing now reflects things like:

  • Growth over time
  • Sales volume
  • Payment setup

This helps create a more predictable and transparent model as businesses scale.

Strabo Perspective: A Better Alignment Between Pricing and Growth

From our perspective, this update strengthens how BigCommerce supports growing businesses. The core platform isn't changing—what's improving is how pricing aligns with real-world usage.

Why This Matters

Most businesses we work with aren't "simple" eCommerce setups. They’re managing:

1

Multiple Brands or Storefronts

  • Managing more than one brand or storefront
  • Requiring unique experiences per channel
2

Complex Pricing & Customer Structures

  • Customer-specific pricing
  • Wholesale, B2B, and tiered accounts
3

ERP-Driven Operations

  • Connected to Microsoft Dynamics 365
  • Automated order and inventory workflows

BigCommerce has always supported these scenarios. Now, the pricing structure is better aligned with how those businesses actually scale.

What We're Advising Clients

We're not seeing this as a major shift—more of a checkpoint. Right now, we're helping clients:

1

Understand Sales Volume

  • Review trailing 12-month sales
  • Confirm which plan tier applies
2

Confirm Payment Setup

  • Check which payment providers are in use
  • Determine if Open Payment Provider fees apply
3

Align Plan with Growth

  • Make sure your plan fits your current scale
  • Plan ahead for upcoming growth milestones

In most cases, a quick review is all that's needed.

Should You Stay on BigCommerce?

Short answer: yes. These updates don't change what BigCommerce does well—they reinforce it. BigCommerce continues to be a strong fit for businesses that need:

  • Flexibility in how they sell
  • Support for complex pricing and customer groups
  • Integration with ERP and other business systems
  • The ability to grow without rebuilding their platform

What's Different Now & Where to Focus

What's Different Now

The biggest shift is simple: pricing is more closely tied to how your business grows and operates. That's a positive for most businesses—it creates better alignment as you scale.

Where to Focus

If you're on BigCommerce today, your next steps are simple:

  • Review your current plan based on your sales volume
  • Understand your payment setup
  • Make sure your platform is aligned with how you plan to grow

Final Thoughts

BigCommerce is continuing to invest in its platform and pricing model to better support growing businesses.

These updates don't change the platform's strengths—they enhance how it scales with you.

With the right setup, BigCommerce remains a strong foundation for long-term eCommerce growth.

Not sure how these changes impact your store?

We’ll walk through your current BigCommerce setup and identify any adjustments needed to keep things running smoothly as you scale.

©2026 Strabo Partners